Sales and Support: +8617736472555
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Faq

  • Are you a manufacturer or a trading company?

  • What certifications do your machines have? Can they be exported?

  • Do your machines have English operation interface and English manuals?

    Export models are equipped with dual-language (Chinese & English) touchscreens by default, and come with complete English operation manuals, maintenance manuals and troubleshooting guides. Other language versions can be customized to suit overseas teams.
  • What is your minimum order quantity (MOQ)?

    Our minimum order quantity is 1 set. As our products are large machinery, physical samples are not available. If you have questions about the products, please feel free to contact us for more details such as specifications and operation videos.
  • What is your standard delivery lead time?

    Delivery is arranged 20–60 days after deposit receipt. Production cycles vary for different machine models.
  • Can I visit your factory for a trial run?

    You are welcome to make an appointment to visit our factory and witness the on-site trial run, to see the machine performance and packaging quality directly.
  • Can you send me videos showing how the machine works?

    Certainly. We have operation videos for every machine model, and we can send you the video for the model you need.
  • What payment terms do you accept?

    We mainly accept T/T, with 30% as deposit and 70% balance paid before shipment.
  • How is the machine installed and commissioned after delivery? Do you provide on-site service?

    All machines are fully pre-assembled and tested before delivery. After arrival, you can finish installation and commissioning under our remote video guidance easily. On-site service by our engineers is also available, with travel and service costs to be discussed separately.
  • Do you recruit overseas agents or distributors? What are the cooperation policies?